WVSCM FAQ
Frequently Asked Questions
Answers to your questions about our company, products, and B2B supply programs.
Company
Who is WVSCM?
Xiamen Whole View Supply Chain Management Co., Ltd. (WVSCM) is a China-based company focused on green products and supply chain management services. The company was established in Xiamen in 2008 and supports international customers with product sourcing, customization and supply chain coordination.
When was WVSCM established?
WVSCM was established in Xiamen, China, in 2008. Since then, the business has expanded from green product and supply chain services into international product sourcing, OEM, cross-border operations and broader sustainable product solutions.
What does WVSCM do?
WVSCM provides B2B product and supply chain solutions across sustainable product categories. Its capabilities include product design and development, supplier selection, raw material coordination, sampling, production organization, quality control, logistics and delivery.
Who does WVSCM work with?
WVSCM works with global brands, retailers, distributors, private-label businesses and e-commerce organizations. The corporate profile also documents cooperation with major retail and pet-care companies, including Home Depot, Costco, Petco, Walmart, Target and Kroger.
Which markets does WVSCM serve?
WVSCM’s corporate profile identifies business coverage across 10 countries, including the United States, Canada, Mexico, the United Kingdom, France, Germany, Spain, Australia, Japan and South Korea. Its international business also includes markets in Europe, North America, Australia and Asia.
What supply chain capabilities does WVSCM provide?
WVSCM can coordinate multiple stages of a product project, including customer requirement analysis, product design and development, supplier selection and evaluation, raw material organization, sample confirmation, production, quality control, transportation and overseas delivery.
Products
What products does WVSCM supply?
WVSCM currently supplies products across two main categories: Pet Care and Sustainable Tableware. The range includes selected pet waste, hygiene and care products, as well as plates, bowls and wooden disposable cutlery.
What product specifications are available?
Depending on the product, specifications may include material, dimensions, thickness, capacity, weight, pack quantity, carton quantity, packaging and product variants. Confirmed information is provided on the relevant product page.
Where can I find product dimensions and specifications?
Confirmed dimensions and specifications are listed on individual product pages. If a required B2B specification is not shown, contact WVSCM with the product and information you need.
Can I request product samples?
Yes. Samples can be requested for suitable products and sourcing projects. Sampling can help buyers evaluate dimensions, materials, functionality and packaging before moving to larger orders. Availability and timing depend on the product.
Can WVSCM support products that are not listed on the website?
The website presents the current product categories and selected products. If your required product or specification is not listed, you can submit the requirement to WVSCM for review and sourcing discussion.
OEM
Does WVSCM offer OEM and private label products?
Yes. WVSCM supports OEM and private label programs for selected pet care and sustainable tableware products. Support may include specifications, materials, branding, packaging, sampling and production coordination.
What can be customized for private label products?
Depending on the product, customization may include size, material, color, scent, count, branding, retail packaging, labels and carton configuration. Available options vary by product and production requirements.
Can WVSCM develop a product from our requirements?
Yes. WVSCM can support product development based on market, application and specification requirements. The process may include product selection, material options, specification development, sampling, packaging coordination and production planning.
What is the MOQ for OEM or private label products?
MOQ varies by product, material, packaging, customization and production requirements. Standard product MOQ and OEM or private label MOQ may differ. WVSCM confirms the applicable MOQ after reviewing the project requirements.
How long does an OEM project take?
Lead times vary according to product selection, customization, sampling, packaging, artwork and production requirements. WVSCM confirms the expected timeline after reviewing the project scope and specifications.
Sustainability
What materials does WVSCM work with?
WVSCM works with product materials including biobased polymer materials, molded fiber or bagasse, bamboo-based materials and wood. Material selection depends on product performance, application, customization requirements and available documentation.
What does USDA Certified Biobased mean?
USDA Certified Biobased identifies products with verified biobased content under the USDA BioPreferred Program. The certified percentage varies by product and is identified on relevant product pages when certification has been confirmed.
Which WVSCM products have USDA Certified Biobased content?
Confirmed examples include dog poop bags with 41% or 92% USDA Certified Biobased content, puppy training pads with 48%, and pet wipes with 100%. Certification and percentages are product-specific.
Is biobased the same as compostable?
No. Biobased and compostable describe different product characteristics. Biobased refers to verified biobased content, while compostability relates to how a product breaks down under specified conditions and applicable requirements.
Are all WVSCM products compostable?
No. Product materials and end-of-life characteristics vary across the WVSCM range. Compostability should only be claimed for products supported by applicable product-level requirements and documentation.
Can WVSCM provide certification or test documentation?
Where applicable, WVSCM can provide available product certification or testing documentation during the sourcing process. Documentation may include material certifications, food-contact documentation, testing reports or other product-specific records.
Sourcing
What types of B2B sourcing does WVSCM support?
WVSCM supports product sourcing, specification review, customization, packaging coordination and supply planning for businesses seeking pet care or sustainable product solutions.
Can WVSCM support bulk orders?
Yes. WVSCM supports B2B sourcing and bulk purchasing requirements. Order quantities, packaging configurations, production planning and lead times are evaluated according to the selected product and project.
Can WVSCM support retailers and distributors?
Yes. WVSCM supports retailers and distributors with product sourcing and customized product programs. Depending on the project, support may include product selection, specifications, packaging, private label requirements and supply coordination.
Can WVSCM help if we do not have final product specifications?
Yes. Buyers can provide the intended application, target market, estimated quantity and known requirements. WVSCM can then discuss suitable product options, specifications, materials or development requirements.
Orders
How do I request a quote from WVSCM?
Submit a Request for Quote through the WVSCM website or contact the team directly. Include the product, estimated quantity, specifications, packaging requirements, customization needs and target market when available.
What information should I include in an RFQ?
Useful RFQ information includes the product or category, estimated quantity, target specifications, material requirements, packaging, branding, target market and desired timing. You can submit an initial request even if some details are not confirmed.
What happens after I submit an RFQ?
WVSCM reviews the requirements and determines the next steps. Depending on the project, this may include feasibility review, product selection, quotation, sample planning, artwork approval, production coordination and quality or delivery planning.